Order Processing

All orders are processed within 1–3 business days after confirmation. Orders are not shipped or delivered on Sundays or public holidays.

In case of high order volumes, processing may be slightly delayed. We will notify you if there is a significant delay.

Shipping Charges

• Shipping charges are calculated at checkout based on your location and order value.
• We may offer free shipping on selected products or order values (if applicable).

Delivery Timeline

Estimated delivery time:

• Metro Cities: 3–5 business days
• Other Locations: 5–8 business days
• Remote Areas: 7–10 business days

Please note that delivery timelines are estimates and may vary due to external factors such as courier delays, weather conditions, or unforeseen circumstances.

Shipment Tracking

Once your order is shipped, you will receive a tracking ID via email/SMS/WhatsApp. You can use this to track your order in real-time.

Delivery Issues

• Please ensure that your shipping address and contact details are accurate.
• If a delivery attempt fails due to incorrect details or unavailability, re-delivery may be attempted or additional charges may apply.

Delays

While we aim to deliver within the estimated timeline, delays may occur due to:

• Courier partner issues
• Weather conditions
• Government restrictions or lockdowns

We appreciate your patience in such situations.

Damaged or Lost Packages

• If your order arrives damaged, please contact us within 48 hours with photos as proof.
• In case of lost shipments, we will coordinate with the courier partner to resolve the issue and provide a suitable solution (replacement/refund).

International Shipping

Currently, we do not offer international shipping (if applicable – you can change this if you plan to ship globally).

Contact Us

For any shipping-related queries, please contact us through our website or customer support channels.